A business can be on the ropes because of a downturn in the economy, increased competition, poor leadership, or other circumstances. This can lead staff to lose confidence in the company, and potentially prompt top performers to leave for other opportunities before it all comes crashing down.
It is often up to management to stabilize the team and inspire the employees to help change things. While it is easier said than done, business experts believe that management and leadership need to take a clear-eyed look at the circumstances and then come up with a realistic solution that promises a better future on the horizon. Perhaps there were quality issues to address or client-facing staff to replace. Managers can then use this vision as enticement for people to stay and be a part of the solution.
Actionable ways to reengage employees
Articulate the solutions to address the challenges. The tone should be optimistic but also honest about how difficult the challenges will be. Here are some actionable ways to go about this:
- Communication is vital: Spend a lot of time speaking individually with team members and the staff as a group. Listen to their concerns and feedback and share relevant information and plans when possible.
- Monitor workloads: If there are layoffs, make sure that the remaining staff is not overburdened by trying to do the work of several people or an entire department.
- Reward them: There may not be much money, but target bonuses show appreciation for hard work and loyalty.
- Learning and development: Perhaps there is a lull in some areas during a time of transition. Management can authorize time for training on new roles or cross-training to increase their skill set, and thus be a benefit to them later if they do leave.
- Be supportive: Encourage them to explore other options if they feel trapped or unhappy with their work situation – unhappy workers can be contagious.
Being a part of something
Employees working for companies often thrive on the concept of being a part of a team. They need paychecks, but working as part of a group means that they flourish when collaborating with others. Showing them that they are appreciated, respected, valued, and liked by taking the above steps can be an empowering difference-maker for those companies teetering on the brink.